Upcoming Changes That Will Improve Customer Service!
The Municipality has several service improvements on the horizon. Please keep an eye out for their upcoming launches!
NOW:
We have moved to CloudPermit for the Building Permit Process!
What is Cloudpermit?
Cloudpermit is a digital solution for building permits - think of an express lane for municipal building permits and approvals. Designed to resolve the issues of complicated paper permit processes, Cloudpermit brings together government authorities, construction companies, and private citizens in a shared digital workspace. With Cloudpermit, you can manage your building projects efficiently and effortlessly through a single service while avoiding paper drawings and floods of emails. Cloudpermit simplifies the municipal building approval process by digitalizing it and having it all in one digital space. It also enables you to access information 24/7/365 when working remotely or outside office hours.
Go to https://ca.cloudpermit.com/ to register and complete an application.
(SOON)
We will be moving to CloudPermit for the Planning Process!
We are developing the Cloudpermit system for Planning applications!
Staff, the development community, and the public benefit from this process because we can:
Submit pre-consultation requests
Conduct pre-consultations with relevant staff and external agencies
Manage meeting dates and agendas for upcoming council and committee meetings
Schedule applications to an upcoming meeting to create and share relevant documents
Comment and provide feedback on planning proposals
Request and circulate comments, documents, and data to any internal or external departments
Collaborate with others
Enable online and over-the-counter payments
Enable two-tier decision-making between lower and upper-tier local governments
Use interactive maps with GIS to easily find property information
(SOON)
You will be able to sign up for the Voyent-Alert System!
Voyent Alert is a multipurpose notification service that will be used to communicate important information to our residents.
Notifications will be sent for critical events like fire, flood, and extreme weather, as well as day-to-day communications such as road advisories, utility outages, public safety notices, garbage and recycling reminders, community events etc.
We encourage you to register, once launched, to receive these important alerts. Alerts can be received on the Voyent Alert app, or by email, text message, or phone call.
Stay tuned for the launch and be ready to register!